This is Part 2 of a two part article about potential configuration issues and Outlook.

I’ve written in the past about various issues involving Outlook and security, third-party software, add-ins, etc. But there are also less email specific issues that can affect the basic working functionality of Outlook. These basic issues can be addressed with some standard troubleshooting procedures.

I already discussed the use of the “ping” command to ensure your internet connection is working by pinging servers using only their IP address and also by using only their domain name – which has the added benefit of confirming a correct DNS configuration.

You can also use the “nslookup” command to verify that you are talking to the correct DNS server that you are expecting to use for your DNS name lookups. The nslookup command is a good tool that allows administrators to perform a reverse lookup of an IP address of a domain or host on a network.

Continue reading Troubleshooting Outlook Configuration Issues – Part 2