Protecting the enterprise from mobile devices

Written by John P Mello Jr on February 1, 2010 – 6:30 pm -

250 Assorted_smartphonesAs often happens with electronics trends, the proliferation of a consumer device soon results in that gadget knocking on the door to the enterprise.  That’s the case with smartphones. The trend started with the Blackberry, was supercharged by the iPhone and will continue to grow with phones running Google’s Android operating system.

What’s worrisome about these devices is that they run applications… far too many applications that any IT department could vet for security purposes. Jupiter Research, purchased by Forrester research in 2008, estimates that by 2014, 20 billion apps will be downloaded annually to smartphones.

That is a nightmare in the making for network administrators, who see legions of unknown programs touching their enterprises. Such apps already exist for the iPhone to directly access enterprise programs like SAP and Oracle. And with more apps on the way, the potential for them to spread malware or facilitate unauthorized access to precious data is a sobering thought for gatekeepers.

One way to get a handle on mobile devices invading an enterprise is to impose tough policies on employee use of their mobiles when performing office tasks. Monitoring policy compliance manually, though, can be an overwelming task for overtaxed IT departments. There are automated systems for ensuring compliance, but they can be expensive to implement.

There are also some drawbacks to keeping a tight rein on smartphone use. By limiting an employee’s choices on how he or she must work, a policy could adversely impact the worker’s productivity. Then there’s the problem with exceptions to the rule. If someone higher up on the corporate food chain than an IT gatekeeper wants to use a particular application, whether it’s risky or not, an exception to its use will likely be made.

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