How to Change Exchange Server Reminders with Regard to Meeting Requests

Written by Jacob Rede on April 26, 2013

Microsoft Exchange ServerExchange Server has many features, many of which are extremely valuable to users. In order to utilize these features, it’s important to understand what the users are going to be using most often and what they will not.  As some features are useful to users, they will be used the most, while others not as much. Understanding this will help System Administrators to improve system performance as well as user experience for the most frequently used features.

In almost all business environments that have an Exchange server, the creation and scheduling of meeting requests will be one of the most often used features. Meeting requests are a key part of the infrastructure of any business that utilizes this form of communication. As a System Administrator it is your responsibility to ensure that these features are always working correctly.  And when an issue arises within the scope of the Exchange Server environment it is your responsibility to fix it as efficiently as possible. Most recipients of a meeting request will also receive a reminder; but that may not be a part of the original meeting request configuration setting.

Consider the following scenario:

  • You create a meeting request in Microsoft Outlook.
  • You configure Outlook not to send reminders. For example, you set the Reminder status to None in Microsoft Office Outlook 2007.
  • You send the meeting request to a recipient.
  • The mailbox for the recipient is hosted on Microsoft Exchange Server 2007 or Microsoft Exchange Server 2010.

In this scenario, a reminder is set to the default value of 15 minutes when the recipient receives the message.

Although this isn’t a critical error and doesn’t involve any system downtime, it is still an error because we have not initiated this action to occur. Good System Admins have complete control over their system and will usually want to correct this as soon as possible. Even simple problems such as unwanted reminder notices can become issues when users begin to complain. This is another reason to correct these problems as soon as they occur.

To resolve this particular issue we are going to set up a simple file containing code that will allow us to change the default settings on our Exchange Server. This code will completely turn off reminders on appointments made through the system. To undo this fix simply change the values of the following code from “false” to “true”.

The following steps will provide you with a resolution to this issue within Exchange 2007, 2010, and 2013. You will need a word editor such as notepad to save the code as a “.config” file.

Exchange Server 2013

  1. Start Notepad.
  2. Type the following in the Notepad file:
  • <?xml version=”1.0″ encoding=”utf-8″ ?> <configuration>  <storeDriver>   <parameters>    <add key=”AlwaysSetReminderONAppointment” value=”false” />   </parameters>  </storeDriver> </configuration>
  1. Click File, and then click Save.
  2. In the File name box, type StoreDriver.config.
  3. In the Save as type box, click All Files.
  4. Save the file in the %ExchInstallFolder%\bin folder.
  5. Restart the Microsoft Exchange Mailbox Transport Delivery service.
  6. Repeat steps 1 through 6 on all Exchange 2013 servers that have the Hub Transport role.

Exchange Server 2010

  1. Start Notepad.
  2. Type the following in the Notepad file:
  • <?xml version=”1.0″ encoding=”utf-8″ ?> <configuration>  <storeDriver>   <parameters>    <add key=”AlwaysSetReminderONAppointment” value=”false” />   </parameters>  </storeDriver> </configuration>
  1. Click File, and then click Save.
  2. In the File name box, type StoreDriver.config.
  3. In the Save as type box, click All Files.
  4. Save the file in the %ExchInstallFolder%\bin folder.
  5. Restart the Transport service.
  6. Repeat steps 1 through 6 on all Exchange 2010 servers that have the Hub Transport role.

Exchange Server 2007

  1. Install the latest Exchange Server 2007 service pack on the Hub Transport servers. For more information about how to install the latest Exchange service pack or update rollup
  2. Start Notepad.
  3. Type the following in the Notepad file:
  • <?xml version=”1.0″ encoding=”utf-8″ ?> <configuration>  <storeDriver>   <parameters>    <add key=”AlwaysSetReminderONAppointment” value=”false” />   </parameters>  </storeDriver> </configuration>
  1. Click File, and then click Save.
  2. In the File name box, type StoreDriver.config.
  3. In the Save as type box, click All Files.
  4. Save the file in the %ExchInstallFolder%\bin folder.
  5. Restart the Transport service.
  6. Repeat steps 1 through 7 on all Exchange 2007 servers that have the Hub Transport role.

These steps are taken from Microsoft’s support page right here: http://support.microsoft.com/kb/945854

The reason why this condition occurs is because of an internal bug with the HUB Transport service. This happens because the transport service was configured for AlwaysSetReminderONAppointment and on all HUB transport role servers this attribute is set by default.

 

 

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Inside Exchange 2013, Part 11 – Got Databases?

Written by Casper Manes on April 25, 2013

Exchange2013I’ve worked with a lot of Exchange admins over the years, from small shops to international conglomerates, and I’ve seen a lot of different approaches to the provisioning of mailbox databases. Smaller shops, or larger shops who would rather provision more small Exchange servers than few large, tend to go with Exchange Standard edition, and it’s five mailbox database limit. That seems to suit them well, and when asked about what happens when they hit a limit, the answer invariably is “spin up another server.” Since most use virtualization, this isn’t that big a deal to them. Larger Exchange 2010 shops go with Exchange Enterprise Edition, and might provision a dozen or more databases on their servers. I’ve even seen cases where really large servers (CPU and RAM) attached to SAN storage might have 25 or more databases per Exchange server, but what I have not seen in production is customers deploying 50+ databases on a single Exchange server. Continue reading Inside Exchange 2013, Part 11 – Got Databases?

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The Anti-Spam Lexicon for New Email Admins

Written by Jeff Orloff on April 24, 2013

dictionaryIt is real easy to take the knowledge and background of a person for granted when it comes to email administration. In large organizations like government offices and Fortune 500 corporations there is usually a team of people trained specifically in email servers, software and security.

For the small to medium sized enterprise, the email administrator likely has other IT responsibilities on his or her plate and rarely has specialized or formalized training in email infrastructure.

For people who are forced to learn email management and security on the fly, here is a list of terms that you will probably run into over the normal duties you are expected to perform when it comes to securing your organization’s email system. These terms are ones that are unique to email administration and are usually not part of the normal IT lexicon. That jargon you are likely familiar with. These are the terms that you may see that cause you to scratch your head and fire up Google to find out what it means. Continue reading The Anti-Spam Lexicon for New Email Admins

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What’s New In Exchange 2013 RTM CU1?

Written by Casper Manes on April 23, 2013

Exchange2013We eagerly awaited the release of Exchange 2013 RTM CU1, and have previously covered both its release, and some of the known issues that exist. In today’s post, we’re going to take a look at some of the new functionality that comes with CU1. That’s right, there’s more to CU1 than just updates! Exchange 2013 RTM CU1 brings new features and functionality to the world of Exchange 2013! Continue reading What’s New In Exchange 2013 RTM CU1?

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Troubleshooting Exchange 2013 RTM CU1 Installs

Written by Casper Manes on April 19, 2013

Exchange2013In today’s post we’re going to take a look at some commonly encountered issues when installing Exchange 2013 RTM CU1 and what you can do to work around them. There’s not a lot of lead up for this post, just issue and possible resolution. Continue reading Troubleshooting Exchange 2013 RTM CU1 Installs

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Is it Wise to Cut Email Security Costs?

Written by Jeff Orloff on April 17, 2013

reduce-project-costsMany businesses have seen budgets take a hit over the years. Unfortunately, security is something that is often cut because management does not see a return on investment when it comes to purchasing high priced security solutions.

Email administrators usually know that forgoing the tools that help keep spam, phishing attacks, viruses and other mail borne threats at bay is not a wise approach to take. However when they find themselves faced with having to cut back on expenditures, getting rid of costlier appliances and programs may seem like the only choice that makes sense. This thought is often supported by the notion that commercial, enterprise level security solutions can be substituted with lower cost options. Unfortunately, many organizations have found themselves getting burned by going low cost as opposed to what they really need. Continue reading Is it Wise to Cut Email Security Costs?

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iOS 6.1 Devices can Cause an Enormous Amount of Data Usage on Exchange 2010

Written by Jacob Rede on April 16, 2013

ios6.1 errorBeing mobile is extremely important these days, as users will most likely be checking their mail on their phone. To insure that your system is mobile friendly across multiple phone OS’s, take the necessary precautions when adding mobile configurations. In some cases iOS 6.1 or 6.1.1 does not work as expected and causes the system to consume excess resources, thus lowering your entire systems speed. If this issue continues it will only create more problems for every user on the system. Continue reading iOS 6.1 Devices can Cause an Enormous Amount of Data Usage on Exchange 2010

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Automating Pre-reqs for Exchange 2013 RTM CU1

Written by Casper Manes on April 15, 2013

Exchange2013Now that Exchange 2013 RTM CU1 is available, you can finally start to install 2013 into Exchange organizations with Exchange 2007 and 2010. Of course, why would you want to install the latest version of Exchange on anything other than the latest version of Windows? If you are going to go new, you may as well go all the way new, and deploy your Exchange 2013 servers on Windows Server 2012. They’re better together after all. Continue reading Automating Pre-reqs for Exchange 2013 RTM CU1

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Still Don’t Want to Take Email Security Seriously?

Written by Jeff Orloff on April 12, 2013

The letterRecently, the University of Illinois found their email domain blacklisted as being a source of spam.

That’s right, a trusted educational institution that is familiar to just about anyone in the United States was unable to have email delivered because they were thought to be spammers. According to reports, not only were third party ISPs like Hotmail, Gmail and Yahoo! blocking email from the University’s domain; but other universities as well.

The blacklisting was legitimate. The domain was sending copious amounts of spam, but it wasn’t on behalf of the University. Generally, overaggressive email marketing  campaigns can result in a domain mistakenly being blacklisted, but this wasn’t what caused emails to be scrutinized in this instance. According to the University’s Campus Information Technologies and Educational Services, CITES, department their servers were actually being used by illicit spammers. Continue reading Still Don’t Want to Take Email Security Seriously?

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Troubleshooting MX Weights

Written by Casper Manes on April 10, 2013

weightsThe other day I found myself locked out of a mission critical system, and unable to get the password reset emails that this system allegedly kept sending. Being the admin of the receiving system, I had full access to all logs and filtering, and was absolutely positive that the reset messages were not getting to my front door, let alone being filtered out by some anti-spam filtering in place. If this sounds familiar, or even interesting, read on to learn more about this interesting situation. Continue reading Troubleshooting MX Weights

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