I caught an article this weekend on The Economist about spam. In that article, the author references a report published recently by Kaspersky Labs that spam has fallen to a low of 67% of all email. The article is extremely light in detail, and does not provide reference to the actual Kaspersky study though it did include a pretty graph. While I would have preferred to discuss the actual study, I could not find it on Kaspersky’s website either. The comments section on both the Economist’s site, and the discussion thread on Fark are both quite amusing, but I will leave it as an exercise for you to review if you please. What I decided to do with this post instead is to ask you, our readers, how you feel the fight against spam is going.
Rather than running a survey, I want to ask you questions that you can answer in the comments below. That way, we all get immediate answers, can spur up some conversations, and all keep everything here, rather than linking off to another site or waiting for me to collate and publish the results. Call it a social experiment.
So, without further ado, please consider answering any or all of the following questions. There are only 11, you can hit as many as you want in a single comment. In a follow-up post, I will try to summarize the answers to see if there are any trends, or to address any more specific questions that come out.
- What do you use for anti-spam/phishing/malware? On-prem and built-in to your email software, on-prem software or appliance, cloud based solution, or nothing. I’m not looking for brands here, just the high-level solution that most readers tend to favour.
- What percentage of email hitting your anti-spam solution do you consider to be spam?
- What percentage of email blocked by your anti-spam solution do you consider to be false positives (blocked as spam, but should have been delivered?)
- What percentage of email blocked by your anti-spam solution do you consider to be false negatives (should have been blocked, but got through?)
- Do your users have self-service access to release blocked messages, or do they have to call the help desk?
- What do you consider the biggest problem-spam, phishing, or malware?
- What technology do you use on your endpoints (users’ workstations, phones, etc.) to filter spam?
- Do you filter outbound email?
- Do you have SPF records in DNS for your email domains?
- Do you block inbound email that fails an SPF check?
- If we could focus on any one topic, to address in either a post or a series of posts, what would you most like to see?
So, eleven questions to which I am dying to read your answers. Again, you can answer as few or as many as you want, but I’m really most curious about three things.
What do you consider the biggest problem?
What percentage of email hitting your border do you call spam?
What would you like to read about here on AllSpammedUp.com?
Thanks for your time. I look forward to reading, and addressing, your responses soon!