A veteran employee of New York City’s Metropolitan Transit Authority – the agency responsible for all of the city’s subways and bus lines – was caught spamming on the job. Gloria Colon, who works as an equal-employment opportunity officer, sent the spam to all 1600+ MTA employees plus countless sister agencies.
“The status of women in our country remains marked by discrimination in employment, healthcare, sexual crime and family life,” reads the message, sent on August 13th, “Women’s votes will be crucial to success in the upcoming Presidential election.”
Despite that fact that some employees were enraged or offended by the spam and the fact it was sent while Colon was supposed to be doing the job taxpayer dollars pay for, the agency defended her, saying it was perfectly appropriate given her job is to investigate allegations of discrimination and harassment so it makes sense that she would discuss women’s issues with employees. Do you agree?
Most employers would not be so accepting. If you want to avoid something like this in your own company, make sure employees receive a clear and easy to understand internet usage policy and are reminded of it regularly. Monitoring software may also be appropriate. Remind employees that when they are on the clock they are representing you and your brand and that careless emailing or posting can result in serious damage to your reputation. Educating your employees is your best defense.
Have you ever caught an employee spamming on the job? How did you handle it? Where there any lingering affects?