In my previous post I described four features and reasons for administrators to try Exchange Server 2010. Those features and reasons included “Personal Archive” for email archiving, “Legal Hold” for retention purposes, e-Discovery for compliance requests and ActiveSync for mobility.
Here are six more of the ten reasons to try Exchange Server 2010.
5. Exchange Server 2010 includes new self-service and administrative capabilities that can help reduce the amount of time an administrator spends on management tasks. It has been estimated that an IT staff can lower their operational costs by 15 to 20 percent by leveraging these new features. Using a web-based Exchange Control Panel and a role-based security model email administrators can now delegate their job functions to other members of their team based on skills and authorizations. Basic tasks can also be delegated to the end users. This can help to further reduce the administrator’s management burden as users will be able to perform their own administrative actions. Some of the administrative tasks that users can perform are the ability to create and delete distribution groups, track delivery receipt information and manage memberships and ownership. And to facilitate these actions all work can be performed through a convenient web-based interface.
6. I’ve already spoken previously about the benefits of “ActiveSync” as it applies to mobile communications. But there are other benefits as well which include reduced licensing costs for third-party tools. A further enhancement to the mobile communications capability is the new “Unified Messaging Card” feature. Users can now access their email while on the go using this new feature which adds a speech-to-text preview mode. This can be important to mobile employees who require “24×7” access to all their business communications. Using this feature users can now playback their voicemail messages or initiate return phone calls while on the run.
7. Exchange Server 2010 has enhanced their high availability (HA) offering which can now be implemented without having to reinstall servers. And improvements to their disaster recovery approach also help to keep server downtime to a minimum and thus increase availability. Costs have also been lowered in terms of fewer and lower-cost disk drives are needed to support the increase in higher availability and shorter disaster recovery time. Exchange Server 2010 now supports all HA administrative tasks giving users greater access to their emails and less downtime. Database level recovery is now completely automatic and can be configured for database availability groups of up to 16 mailboxes. Failover times have been reduced to less than 30 seconds adding to the disaster recovery story. The increased uptime is further enhanced with the ability to switch database copies during hardware failures. A new Online Mailbox Move feature that allow users access to their email communications even as their mailboxes are being relocated also increases availability of email communications.
8. Exchange Server 2010 has increased its information security processing by making it easier to encrypt, control and manage any companies’ email communications. Automatic inspection and processing of email messages further increases the secure distribution of email. Email messages can be prioritized for different levels of security controls to be applied. Automatic alerts can be sent to users warning them about potential security risks and policy violations. When higher security is needed, transport rules can be applied that can block, modify or even re-route emails based on pre-defined policies. Prior to delivery, email messages can be protected with Information Rights Management (IRM) and also reviewed according to transport rules defined by administrators. Once email messages have been protected via IRM then they can also be searched and journaling applied for extra levels of security.
9. A universal inbox increases accessibility to all business communications from a single point of access. And with a Conversation View mode available end users can more easily manage large volumes of email. The communication mode with other users can be selected based on their presence on the internet such as communicating with them view email, instant messaging or Short Messaging Service (SMS). The enhanced conversation view allows email messages to be automatically arranged into threads for easy grouping for better organization.
10. User email addresses can be referenced much easier with the use of the Nickname Cache. The nickname cache stores the email addresses of recent recipients sent by the user. This can later be used as a suggested name list which is automatically populated as the user begins to type in an email address. The result is increased productivity.