Getting the error code 0×80040113 can sometimes take one down a road of various fixes that lead off in different directions, some of which can come as a surprise that they can fix your problem. Most of the time you have an idea of what might be causing your problem but you might only have limited bits of information to work with.

Such is the case with Error code 0×80040113. Surprisingly it can occur not only when using Outlook Mobile Manager but also when issuing a command to MSGraph that uses OLE automation. Sometimes the error occurs when using Personal Folders and you get a “Sending and Receiving reported error…” message.

Here are some related 0×80040113 error messages and some ways you can handle this error.

In the past, if you were using Microsoft Outlook Mobile Manager you may have received an error message such as “MAPI Error Occurred. (Error code 0×80040113)”. This issue could occur if your network connectivity was disconnected. Having your network connection get disconnected would prevent communication with the Exchange 2000 or Exchange Server computer. This might happen if the server became unavailable, or if you were having a cable, network adapter, or some other network problem.

The effect was that when you attempted to send a daily summary or a test message in Outlook Mobile Manager, the connection wizard might have taken an unexpectedly long time to attempt to send the message (as if the system had stopped responding), and then you would most likely have received the following error message: Mobile Manager could not save your changes. Please exit and restart.

If you clicked Help, and then clicked Troubleshooting; the following error message was logged: A MAPI error occurred. (Error Code: 0×80040113)

The description for that error lists error code 1217, which indicates:
The connection to the Exchange server has been lost. There is a network problem or the Exchange server is offline and that you should contact your network administrator.

At this point, you should have exited Outlook Mobile Manager, closed the system tray icon, and then restarted Outlook Mobile Manager. Next you would have tried to reconnect to your Microsoft Exchange 2000 Server or Microsoft Exchange Server computer.

If the problem continued then you could also have tried to resolve it by checking your network connectivity and ensuring that you could still connect to your Exchange 2000 or Exchange Server computer and other network shares. The most basic of network diagnostic tasks is to try a simple “ping” command to check for network connectivity between the client and the server.

Beyond the network diagnostics you could also try restarting Outlook Mobile Manager.

Be forewarned that Microsoft Outlook Mobile Manager has been discontinued and is no longer available for download. If you have already installed Outlook Mobile Manager, you can continue to check the Microsoft Knowledge Base for any documented issues. More information about Microsoft Mobile Information Server can be obtained from the following Microsoft Web site: http://www.microsoft.com/exchange/default.mspx.

I also noted earlier that issuing a command to MSGraph that uses OLE automation could cause the error message: OLE error code 0×80040113 Invalid class string.

As an example you might have tried:  Append General myGeneralFieldName Class “MSGraph

The reason you received an error code was because Microsoft Graph had not been installed or registered to the operating system.

Microsoft Access ships with many smart components including forms and reports, text and combo and list boxes, options groups and the ability to add Active X and OLE components. The most complicated of the standard objects is Microsoft Graph. As MS Graph is part of the standard install process with Access, you will generally find that the object is available on most computers that Access is installed on.

When trying to diagnose the cause of error 0×80040113 you can also turn on diagnostic logging. For more information about how to turn on diagnostic logging you can review the following URL:  http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479

Note that IMAP and Hotmail accounts generate one log for each Send/Receive action that you perform on these accounts (the log files are named Hotmail0.LOG, Hotmail1.LOG, etc.). If you have multiple Hotmail accounts configured, the folders where the logs are placed are named Hotmail, Hotmail 1, Hotmail 2, etc. You may have to close Outlook for the logs to be written to the log files.