Email storage in the cloud

Written by Dan Blacharski on April 2, 2009

Backing up and archiving email and other data in the cloud has become popular as a low-cost alternative, and there are plenty of cloud storage providers out there trying to get your business. And the argument about low cost and low maintenance is compelling. With Google, Microsoft, and Amazon getting into the cloud business, it’s gotten quite mainstream.

But a recent article on Network World pointed out that cloud computing vendors are still seeing problems and loss of data–most recently, cloud storage provider Carbonite filed suit last week against a hardware vendor claiming that their equipment caused backup failures two years ago. And they’re not the only one, there are plenty of stories out there about hosted sites either losing data or temporarily going down.

And so it is appropriate to stop and think about whether storage in the cloud really is a good idea–especially for sensitive applications like email, which may contain valuable corporate data or may be subject to regulatory controls regarding archiving. And, the cost argument is only valid if you look at it in the short-term. Granted, most companies today are decidedly short-term in their calculations, but I’ve never seen that as a particularly good thing.

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One Comment to “Email storage in the cloud”

  1. Andy Says:

    Dan,

    I have to agree with you on this issue.
    Sending all your company emails over the internet to a 3rd party site does not sound like a good idea. Just like you said, if their site goes down and they loose your emails, then what? It also adds to the retrieval time, which is very important, when a judge is demanding the emails be presented in court.

    I tend to use a simple hardware solution and store the emails onsite. This lets me control the data, and I can make as many backups as I see fit. This greatly improves the retrieval time and allows me to quickly test my companies email recovery plan.

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