AOL Sued over Email Policy

Written by Sue Walsh on October 23, 2008

A report on the ADOTAS blog says popular online service AOL is being sued over their policy of placing ads in user’s emails. A footer containing ads is placed in every outgoing email. The plaintiff is an AOL member and California resident. Here’s an excerpt:

In a complaint filed in federal district court in Los Angeles, AOL subscriber Frank Cecchini alleges that his emails should not contain ads because he pays the Internet company $25.90 a month for his account.

Cecchini is seeking class action status for his suit and is claiming AOL willfully deceived consumers by not telling them ads would be added to their emails. He’s asking for $5 million in damages. Experts say since AOL has never claimed to be an ad free service, the lawsuit may be on shaky ground.

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2 Comments to “AOL Sued over Email Policy”

  1. » AOL Sued over Email Policy Says:

    [...] A report on the ADOTAS blog says popular online service AOL is being sued over their policy of placing ads in user’s emails. A footer containing ads is placed in every outgoing email. AOL Sued over Email Policy [...]

  2. melissa Says:

    I actually googled aol ads being placed in personal emails and found this article. I got an email from a friend today who is a paying client of aol, and was disgusted by the numerous ads that were placed in this personal email. what a disgusting tactic on aols part. I was once a client of theirs and am so glad I quit using them. They are rude, and their business practices are messed up. People should NOT pay for aol… it is by far tha absolute worst company to deal with

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